Welcome to Universal Supplies!

Shipping & Delivery
Universal Supplies Assoc. - Is a distributor of various Wrought Iron and Abrasives Products. The products may be shipped either directly from us, from any of our distribution partners or directly from the manufacturer.
We are not to be held liable for any delivery attempts where the customer either provided the wrong address, was not available to receive the delivery or for any other factor arising from the customer's side that prevents the shipment from being delivered. In any such events, the customer will be charged any additional fees for return shipping as well as for re-shipping.
Customers are required to inspect all shipments for freight damage and must report all incidents on the Shipper's Documentation.
Privacy & Security
Universal Supplies Assoc. - Will NOT use any information, be it contact info, financial info, shipping info, delivery info or any other information that we collect on our website with any other third party under any circumstances. We protect our customer's information with high encryption SSL Certificates so that all your sensitive data is encrypted and secure.
We do not store any of your financial data on our system as all payment transactions occur on the Gateway payment portal.
Returns & Replacements
All Returns must be authorized by a representative of Universal Supplies Assoc. No returns will be accepted for Special-Order or Custom-Order items. All claims must be made within 24hrs of receipt of Order. No returns will be accepted after 60 days of receipt. Customer is required to inspect all goods for freight damage before accepting any shipments and must record all incidents on the carrier's paperwork. Any damage not documented on the delivery receipt will not be accepted for returns or credits. Shipping and Handling charges are not refundable.
All returned goods must be in the same condition as they were shipped in order to receive credit. Customers are responsible for return shipments. A 25% Restocking Fee will be charged for all returned or refused itrems.
Ordering
Universal Supplies Assoc. - Will only accept and recognize orders the are placed on the www.usupplyny.com website. We do not redirect or transfer your browser to any other website without explicitly telling you about it. All payments are process on the www.usupplyny.com website portal. Universal Supplies Assoc. reserves the right to cancel any order, for any reason that we see fit, and provide you with a refund of the exact dollar amount that was paid.
Payment, Pricing & Promotions
We accept all major credit cards, including but not limited to, Visa, Master Card, Discover, Amex and PayPal. Universal Supplies Assoc. reserve the rights to change our pricing at any time without any prior notice.
A service charge of 1.5% per month will be applied to past due balances.
A service charge of $29.00 will be charged for any returned checks.
For Credit Card transactions, the customer agrees to pay invoice total amounts according to each Card Issuer's Agreement.
Viewing Orders
Customers can view their orders and order status by visiting the My Account section of the website.
Updating Account Information
Customers are responsible for all account information that they provide to be kept up to date and accurate. Universal Supplies Assoc. will not be held liable for any inaccuracies with orders or shipments that arise due to incorrect data that is entered by the customer.
Warranty
Universal Supplies Assoc. - We do not assume or provide any product warranty. Products are covered under their respective manufacturer's warranty. Customers can find the manufacturer's warranty on the manufacturer's website.
Contacting Us
The best way to contact us is via the Contact Us Form. If you submit your inquiry during typical business hours (EST), a professional customer service representative will usually respond within four (4) business hours.
Our warehouse is located at 124 Louisiana Ave, Brooklyn NY 11207
You can also reach us by phone, M-F 9am-5pm (718) 596-9641